TERMS AND CONDITIONS OF BUSINESS

GENERAL TERMS

  1. These terms and conditions will be governed by and construed in accordance with the governing law of the Australian Capital Territory and/or Australian Consumer Law, and any disputes relating to these terms and conditions will be subject to the exclusive jurisdiction of the courts of Australian Capital Territory or any courts vested jurisdiction under the Australian Competition and Consumer Act 2010.
  1. The following terms and conditions constitute the entire agreement between the subscriber and Original Gent and supersedes all previous terms, conditions and agreements that have been set out on the website.
  1. It is implied that subscribers under have read and understood these terms and conditions prior to subscription.
  1. It is also implied that subscribers under the age of 18 have obtained the consent of their parent/s and or guardian/s prior to subscription.
  1. Terms and conditions may be varied from time to time. Subscribers will be notified by way of email, as well as through our website, that modification has taken place. In this instance, it is implied that subscribers have taken the time to read and understand the modified terms.

 

SUBSCRIPTIONS – MONTHLY AND BI-MONTHLY

  1. Subscribers authorise Original Gent to charge your nominated payment method the subscription fee at the point of signing up to our service. This fee will be as listed on our website, and all subscribers will be granted the opportunity to check and confirm details of payment before the process is finalised.
  1. Subscribers will be automatically billed each month by Original Gent on a monthly or bi- monthly basis, until the customer cancels their subscription by logging into their Original Gent account.
  1. The customer will receive a subscription box in the following month in which they were billed. For example, if the customer signed up in March they would receive the April edition of the monthly box.
  2. Subscribers maintain the right to cancel their subscription and recurring payments at any stage after their initial fee has been billed to their credit card. Subscribers can do this by logging into their Original Gent account at www.original gent.com.au. It is the subscriber’s responsibility to cancel their subscription prior to their billing date.

FAULT

  1. The contents contained within Original Gent boxes are the property of and manufactured by third parties. Original Gent will take all reasonable steps to ensure that each item within our boxes is of merchantable and reasonable quality.
  1. In the instance that any of the items contained within an Original Gent box are faulty, subscribers are required to notify our support desk through our website, or emailing contact@originalgent.com.au. Subscribers must clearly identify the issue and if possible, provide supporting images.
  1. If an item is deemed to be faulty and not of reasonable and merchantable and reasonable quality, Original Gent will make arrangements to send you a replacement item as soon as practically possible following notification. If the item in question is out of stock, subscribers will be provided with a similar item of equal or greater retail value.
  1. Subscribers will not be entitled to a full or partial refund in the instance that one or more items are not of merchantable and reasonable quality. Subscribers will be sent replacement items.
  1. Subscribers will not be entitled to replacement, partial or full refund if they dislike an item. Personal stylistic preference does not provide basis for the abovementioned remedies under any circumstances.
  1. Original Gent is not liable to pay damages to subscribers if for whatever reason they suffer personal injury or direct or indirect economic loss as result of the products sent to them by Original Gent. Original Gent does not manufacture any of the items included in the subscription boxes. Rather, the items included in the subscription boxes are sourced from third party manufacturers or distributers who are responsible for the liability of the merchandise.
  1. Original Gent uses the third party payment system ‘Stripe’ for financial transactions with customers when they sign up or purchase goods from the store. Therefore, Stripe is liable for any fraud, theft or economic loss caused by cybercrime activity.

 

USAGE & INTELLECTUAL PROPERTY

  1. All boxes and items sent to subscribers are the property of Original Gent and/or third parties.
  1. Boxes and items are for the personal usage of subscribers. Subscribers are unable to use the boxes and items for re-sale or personal business activity expect when given permission from Original Gent in writting.
  1. The Original Gent name and logo is trademarked. All images and content on the website is strictly the property of Original Gent. Subscribers that use the name, logo or any image or content produced by Original Gent without prior permission may be liable to pay damages.

 

BREACH

  1. Original Gent will undertake action that it deems to be appropriate in the instance that you breach any of the terms of this agreement, and where mentioned in these terms and conditions, may seek to pursue damages.
  1. Original Gent maintains the right to ban subscribers that breach these terms from receiving our services and accessing our website, for any period of time deemed reasonable by the Original Gent. A refund will not be granted if a subscription is terminated for breach of the terms of conditions.

STORE

  1. Original Gent does not own or manufacture any products that are listed in the online store. Original Gent uses drop- shipping to deliver products that are purchased on the store.
  1. Original Gent is not liable to pay damages to subscribers if for whatever reason they suffer personal injury or direct or indirect economic loss as result of the products sent to them by the supplier’s products that are listed on the Original Gent store. Original Gent does not manufacture any of the items listed on the store. The third-party manufacturers or distributers are responsible for the liability of the merchandise.
  1. Original Gent will take all reasonable steps to ensure that each item within the store is of merchantable and reasonable quality.
  1. If an item is deemed to be faulty and not of reasonable and merchantable and reasonable quality, Original Gent will either send you a replacement or issue a full refund.

 

GIFT BOXES AND GROOMSMEN GIFTS

  1. Original Gent does not own or hold any products that are included in the Original Gent gift boxes and groomsmen packages.
  1. Original Gent is not liable to pay damages to customers if for whatever reason they suffer personal injury or direct or indirect economic loss as result of the products included in the packages. Original Gent does not manufacture any of the items, rather, the third-party manufacturers or distributers are responsible for the liability of the merchandise.
  1. If an item is deemed to be faulty and not of reasonable and merchantable and reasonable quality, Original Gent will make arrangements to send you a replacement item as soon as practically possible following notification. If the item in question is out of stock, subscribers will be provided with a similar item of equal or greater retail value.
  1. Customers will not be entitled to a full or partial refund in the instance that one or more items are not of merchantable and reasonable quality. Customers will be sent replacement items.
  1. Customers will not be entitled to replacement, partial or full refund if they dislike an item. Personal stylistic preference does not provide basis for the above-mentioned remedies under any circumstances.